| Aviation Maintenance Manager | | | Aviation Maintenance Manager The Aviation Maintenance Manager National Occupational Standard addresses the current management needs in the aviation maintenance sector and the transition of the maintenance worker to maintenance manager. This transitional step can take on different faces depending on circumstance. Large companies typically have many management levels, structured into a Hierarchical framework, whereas smaller companies may only have one level of management. The standard has been established at three levels for personnel advancing from worker-level positions (e.g., Technician, Mechanic, AME) to entry-level managers (e.g., Leadhand, Supervisor, Cell Leader), as well as the next two levels or tiers, including Department Director and Director of Maintenance. This standard form the basis of a new certification system, which allows qualified workers and/or managers in this field to gain recognition for their skills, and allows employees to reap the benefits of a highly skilled management team. In addition, the designation of three certification levels accounts for diverse responsibilities assumed by managers in a range of business environments from a small enterprise with one level of management through to a large multinational corporation with many management layers.Aviation Maintenance Manager Duties This National Occupational Standard covers all the tasks performed by Aviation Maintenance Managers working in Aircraft Servicing, Maintenance Repair & Overhaul environments. Notwithstanding the technical knowledge and capabilities, the responsibilities of the Aviation Maintenance Manager include communicating, supervising, prioritizing, scheduling, developing and implementing plans, budgeting, allocating resources (human & material), monitoring, and leading. Aviation Maintenance Managers are familiar with the everyday technical requirements of their facility, and have extensive knowledge of safety requirements and legislation, as well as rules and regulations that apply to their work. Certification Requirements The Aviation Maintenance Manager logbook is divided into three sections, which list the certification requirements for Levels One, Two and Three respectively. Candidates may apply for certification at the level appropriate to their work environment and level of experience. Candidates are not required to progress from Level One through Level Three. Tasks and sub-tasks must be signed off by a CAMC-approved evaluator in accordance with the procedures outlined in the logbook. Aviation Maintenance Manager: Level I - Complete a total of 40 subtasks, of which 31 are Mandatory (M).
- Complete a minimum of 9 additional subtasks, with an emphasis on the tasks that are Recommended (R).
- Work a minimum of 30 work months in an entry-level manager position.
Aviation Maintenance Manager: Level II - Complete a minimum of 66 subtasks, of which 62 are Mandatory (M).
- Complete a minimum of 4 additional subtasks, with an emphasis on the tasks that are Recommended (R).
- Demonstrate a minimum of 48 months’ experience in a managerial position with at least 24 of those months at Level 2.
Aviation Maintenance Manager: Level III - Complete a minimum of 72 subtasks, of which 68 are Mandatory (M).
- Complete a minimum of 4 additional subtasks, with an emphasis on completing as many Recommended (R) subtasks as possible.
- Total on-the-job/experience including the educational component is 72 months with a minimum of 24 months in a Level 3 position.
Evaluator Instructions - An Evaluator is an aviation practitioner with experience in the same occupation as the applicant seeking registration; who can attest that the applicant has accomplished the required tasks competently. Evaluators are appointed by the Council based on recommendations by the applicant’s employer. To nominate an individual for evaluator status, the employer must forward a formal letter of nomination to the CAMC Registrar, along with a completed Evaluator Data Form. A resume outlining the individual’s background and experience in the occupation is also required. In the case of the Aviation Maintenance Manager occupation, Level 3 task pages may be signed by the Chief Executive Officer or President of the company that employs the candidate. Level 2 task pages may be signed off by a Level 3 certified Aviation Maintenance Manager or by the CEO/President and Level 1 task pages may be signed by those with Level 2 or Level 3 Aviation Maintenance Manager certification or by the CEO/President.IMPORTANT NOTE: In cases where the CEO/President of a company signs a Maintenance Manager logbook, an Evaluator Data page (found on page 2-5 in the candidate’s logbook) must be completed to ensure the candidate’s certification record is complete and verified.Individuals approved by the Council to act as evaluators receive a copy of the national occupational standard as well as a certificate and wallet card confirming their status as an Aviation Maintenance Manager evaluator. The duties of the evaluator include:- Supervising the applicant performing the task/subtask.
- Filling in the appropriate Evaluator Data Sheet in the logbook.
- Attesting that the applicant has completed each task/subtask in a satisfactory manner and in compliance with the current standards including:
- Meeting the appropriate knowledge requirements for the level of certification;
- Selecting and properly using the correct tools;
- Performing the task without supervision;
- Completing all necessary documentation.
The evaluator is responsible for ensuring that the applicant meets all of the requirements for certification, including training, experience and knowledge requirement levels to carry out the mandatory tasks and sub-tasks. Any supporting documentation that can attest to the candidates work experience and education (e.g., certificates, diplomas, letter of employment) should be included.Requirement for Certification - This logbook contains tasks and sub-tasks common to most Aviation Maintenance Managers as defined in the national occupational standard for the occupation. To qualify for certification, candidates must possess the necessary knowledge and skills and have successfully performed the tasks and sub-tasks as identified in this document.Certification as an Aviation Maintenance Manager is achievable at three levels, allowing the skills of personnel advancing from the worker-level positions (e.g. technician, mechanic, AME, etc.) to entry-level managers (e.g. Leadhand, Supervisor, Cell Leader) as well as the next two levels or tiers – including Department Manager and Director of Maintenance to be assessed and recognized. In addition, the designation of three certification levels accounts for diverse responsibilities assumed by managers in a range of business environments from a small enterprise with one level of management through to a large multinational corporation with many management layers.The Aviation Maintenance Manager logbook is divided into three sections, each indicating the requirements corresponding to Levels 1, 2 and 3 certification. A candidate may apply for certification at the level appropriate to their work environment and level of experience. Candidates are not required to progress from Level 1 through Level 3.Tasks and sub-tasks must be signed off by a CAMC approved evaluator in accordance with the procedures outlined in this logbook. The knowledge requirements to perform each sub-task differs between Levels 1, 2 and 3 and the minimum requirements for each task have been designated on the using letter sequence on the appropriate task sheets. “M” signifies that a task/sub-task is mandatory. “R” signifies that a task is recommended. The letter following the “M” or “R” in the task sheets signifies the following:A Awareness: Ability to recall previously-learned information such as a fact definition, term or a simple procedure.G General Knowledge: Level of knowledge that includes the engagement of some mental processing beyond a habitual response. Requires decision-making capabilities on how to approach a given question or problem.K Knowledge: Level of knowledge that requires reasoning, planning, use of evidence and a higher-level of thinking than the first two levels. Abilities include drawing conclusions from observations, citing evidence and developing a logical argument for concepts.CAMC recognizes a maximum of 6 months’ educational equivalency for graduates from a recognized Canadian post-secondary institution in selected programs, including College Business Administration diploma, Bachelors/Masters of Business Administration, Applied Degree in Aviation Maintenance and Masters of Aviation Business Administration. Candidates are encouraged to take training such as Human Factors (HF), Workplace Hazardous Materials Information (WHMIS) and Fatigue Management. It is recommended that Managers also be CAMC certified in a technician-level occupation. Where this condition is met, an additional 6 months will be credited toward the workplace experience requirements.The additional requirements for certification at each level are specified below.Level I: Candidates applying for certification at Level I are required to complete a minimum of 40 sub-tasks (45 percent of all Level 1 tasks in the logbook) including 31 Mandatory (M) sub-tasks and a minimum of 9 additional sub-tasks, with an emphasis on completing as many Recommended (R) sub-tasks as possible. Candidates for Level 1 certification will be required to demonstrate a minimum of 30 months working in an entry-level manager position.Level II:Candidates applying for certification at Level II are required to complete a minimum of 66 sub-tasks (75 percent of all Level 2 tasks in the logbook) including 62 Mandatory (M) sub-tasks and a minimum of 4 additional sub-tasks, with an emphasis on completing as many Recommended (R) sub-tasks as possible. Candidates for Level 2 certification will be required to demonstrate a minimum of 48 months experience in a managerial position with at least 24 of those months at Level 2.Level III:Candidates applying for certification at Level III are required to complete a minimum of 72 sub-tasks (80 percent of all Level 3 tasks in the logbook) including 68 Mandatory (M) sub-tasks and a minimum of 4 additional sub-tasks, with an emphasis on completing as many Recommended (R) sub-tasks as possible. Candidates for Level 3 certification will be required to demonstrate a minimum of 72 months experience in a managerial position with at least 24 of those months at Level 3.
Tasks Common To Most Aviation Maintenance Managers(note that sub-tasks for each task are not shown below) Block A — Safety And Security
Task 1 - Provides Healthy And Safe Work Environment
Task 2 - Manages Security
Task 3 - Manages Emergency Response
Task 4 - Manages Accident And Incident Reporting And Investigations Block B — Production
Task 5 - Oversees Production
Task 6 - Oversees Safety Management System Block C — Administration
Task 7 - Establishes Policies And Procedures
Task 8 - Manages Risks
Task 9 - Audits Systems, Processes And Products
Task 10 - Manages Records And Documentation
Task 11 - Manages Facility Block D — Finance
Task 12 - Administers Finances BLOCK E — Business Development
Task 13 - Conducts Business Planning Activities
Task 14 - Manages Contracts
Task 15 - Provides Customer Service Block F — Human Resources
Task 16 - Provides Positive Working Environment.
Task 17 - Provides Training.
Task 18 - Monitors Employees’ Performance.
Task 19 - Manages Employees’ Conflicts.
Task 20 - Disciplines Employees.
Task 21 - Hires Employees.
Task 22 - Completes Human Resource Administration.
Task 23 - Manages Labour Relations. Block G — Communication
Task 24 - Communicates With Others.
Task 25 - Is Professional. | | |
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